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LHLena Hoffmann4mCalendar sync stoppedHi, since this morning new bookings no longer show up in my Google Calendar.
SCSarah Chen12mCan I change my plan?One more thing: can the two new teammates have their own booking pages, or do they share mine?M
PSPriya Shah1hCustom domain for booking pageHello, can our booking page live on book.shah-physio.example instead of your subdomain?J
ARAna Ruiz3hLogin link expiredEvery time I click the login link it says it has expired, even straight away.
KWKenji Watanabe20hReminder emails in Japanese?Our clients are mostly in Osaka. Can the booking reminder emails go out in Japanese?
CMChloé Martin23hExport bookings to CSVIs there a way to export all bookings from last quarter to a CSV for our accountant?J
OLOskar LindSep 23Double booking on SaturdayTwo customers booked the same 10:00 slot on Saturday. Screenshot attached.
Sarah Chensarah@example.com

Support

Can I change my plan?

AI summaryBeta

Sarah wants to move from Solo to Team before her next invoice, now that her team has four people.

  • She asks whether the unused Solo days are credited or billed alongside Team this month.
  • She also asks whether her two new teammates can have their own booking pages.

Waiting on: your team

Updated 10:17 AM. Covers messages up to 10:05 AM.

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SC
Sarah Chensarah@example.com
Hi there, We're a team of four now and I'd like to move from Solo to Team before our next invoice. Will the days left on Solo be credited, or do I pay for both this month? I'd rather not switch today if it means we're charged twice, since our bookkeeper closes the month on Friday. Thanks, Sarah

Jonas assigned this conversation to Mira.

MO
Reply as Cedar Studio SupportTo Sarah Chen
Hi Sarah, yes to both. The days left on Solo are credited on your first Team invoice, and each teammate gets their own booking page on Team. They'll find it under Profile once you've invited them.

Teammates can see that you have a draft, not what it says.

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