One shared email inbox.
A dedicated place for your team's customer emails.
Customer support, minus the fuss.
With our AI and yours.
Shared email for small teams. Pipp AI translates customer email into each teammate's language, drafts replies in your style and summarizes conversations, and you can bring your own agent to work in your name for free.
Core free forever.
A calmer inbox for your team.
Create an account and set up an inbox. You can receive, read and draft emails before you verify a domain.
To reply to customers, verify your own sending domain with DNS records, then choose the activated domain for your inbox.
Start using PippCore inbox and agent access: free forever.
Pipp AI: free during beta, fairly priced afterward.
The essentials for looking after your customers
Support, together.
See who's viewing and who's replying, assign conversations and leave notes for each other.
Everyone in their own language.
Each teammate reads customer emails in their own language and replies in it. Pipp AI sends the reply in the customer's language. The original is one click away.
BetaPipp AI drafts in your style.
It drafts replies in the style you set and keeps a short summary at the top of the conversation.
BetaBring your own agent. Free.
Works with any MCP agent, including Claude, ChatGPT (Dots), Codex and Grok Bot. Pipp can wake it when you @mention it in a note, and when a customer writes if you turn that on. It leaves notes and drafts under its own name, with the access you approve.
Plugins for ChatGPT (Dots) and Grok Bot are on the way.
Connect your agentThe essentials, beautifully done.
A command palette for whatever you're looking for, single-key shortcuts for everyday work, and 10 seconds to take back a reply you sent too soon. The whole app is available in 30 languages.
Free forever at the core.
Your team's shared inbox is free forever. Pipp AI is free during beta and fairly priced afterward.
Bringing your own agent is free forever too.
Your agent joins the conversation.
Pipp can wake your agent when you type @ and its name in a note, and when a customer writes if you turn that on. It reads the conversation, checks your other tools and leaves a note or a draft under its own name. Send it, change it or ask again.
- @mention in a note
- Ask agent
- Customer replied
- New conversation
Works with any MCP agent. Connecting it is free; its runs count against your own Grok, Claude or ChatGPT plan.
Refund for order 4411
Support · Dana LeeDana Lee dana@example.com · 09:14
Hi, I picked the annual plan by mistake on 2 October. Could I get a refund and switch to monthly?
You internal note · 09:20
@Ally can you check her order and our refund policy, and create a draft for me?
Ally Agent Grok Bot · connected by you · 09:21
Order 4411 is the annual plan, €96, charged 2 October. That's inside the 14-day refund window in our policy doc. I saved a draft that confirms the refund and links to the monthly plan.
Draft saved by Ally
Hi Dana, no problem at all. I'll refund the annual charge today, and you can pick the monthly plan here whenever you're ready.
Frequently asked questions
A few things to know before you get started.
Is Pipp free forever?
Yes. The core inbox is free forever, and so is connecting your own AI agent. Pipp AI is free during beta and will be fairly priced afterward.
Does Pipp translate customer emails?
Yes, with Pipp AI. Each teammate reads customer emails in their own language and writes replies in it. The customer gets the reply in their language, and the original is one click away. An owner or admin turns translation on once AI is enabled.
How do I turn on Pipp AI?
Pipp AI is in beta. It translates conversations, drafts replies and writes summaries. It's off by default. A workspace owner or admin turns it on in Settings → AI after reading which content goes to which AI providers. It's free during beta and fairly priced afterward.
Can I use my own AI agent?
Yes, for free. Connect your agent to Pipp's MCP server and sign in. You choose what it may do. It works in your name, and teammates see in Pipp which actions it took. It can read the summaries Pipp AI writes, and it works whether or not Pipp AI is on.
Which agents work with Pipp?
Any MCP agent that supports remote servers with OAuth sign-in. Our setup guide covers Claude, Claude Code, ChatGPT (Dots), Codex and Cursor. ChatGPT (Dots) and Grok Bot already work over MCP, and plugins for both are on the way.
What happens when Pipp AI becomes paid?
We'll tell you before it does, and you decide whether to subscribe. If you don't, Pipp AI turns off and your inbox stays free.
Which channels will Pipp support?
Email today, with everything your team needs to handle customer email together. Chat is already in the works, and more is coming soon.
What do I need to send replies?
You need a domain you control and access to its DNS settings. Add the records shown in Pipp and wait for verification and activation. Then select that domain for your inbox. No manual Pipp approval is needed.
Each workspace can connect one sending domain. Every workspace must verify its own domain before sending customer replies.
What are the usage limits?
For now, each account can create up to 3 workspaces per day. Each workspace can send up to 100 recipient deliveries per day.
Each recipient in To or Cc counts separately. An email sent to 2 people in To and 1 in Cc uses 3 deliveries. Both daily limits reset at 00:00 UTC.
If you need the limit removed, email us at hello@pipp.so.
A little less fuss.
A little more care.
Start using Pipp with your team. Bring your agent along.
Start using Pipp